merdeka winPrivacy Policy

This page describes what we collect when you use merdeka win and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, and bank virtual accounts, and comply with anti-money-laundering regulations in Indonesia. We store your data on encrypted servers and never share it with third parties without your explicit consent or legal requirement.

Our privacy practices reflect our commitment to transparency. We explain exactly what data we collect, how long we retain it, and what rights you have over your information. When you use merdeka win on your Android phone or iOS device, we collect minimal data — your login credentials, account activity, and payment information — and we encrypt all data in transit and at rest.

Please read this policy carefully to understand our data practices. If you have questions about how we handle your information, contact our support team.

What data we collect on merdeka win

We at merdeka win collect personal information when you create an account, deposit funds, or use our platform. This includes your email address, password, name, date of birth, phone number, and payment information. We also collect device information (your phone model, operating system, IP address) and usage data (which games you play, how long you play, your betting history). We collect this information to verify your identity, process your transactions, prevent fraud, and comply with local regulations.

When you use merdeka win on Android or iOS, we collect minimal location data — only your country or region, not your precise location. We use this to confirm you are in a jurisdiction where our services are legally available. We do not track your movements or share your location with third parties. We also collect cookies and similar tracking technologies to remember your login preferences and improve your experience on merdeka win.

How we use your data on merdeka win

We use your personal information for several purposes. First, we verify your identity through KYC procedures to comply with Indonesian anti-money-laundering regulations. Second, we process your deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, and bank virtual accounts — we share only the minimum information necessary with these payment providers to complete your transaction. Third, we use your data to detect and prevent fraud, such as duplicate accounts or unauthorized access attempts.

We also use your information to improve merdeka win — analyzing which games are most popular, which payment methods users prefer, and how we can make our platform more reliable. We may send you account notifications (via email or SMS) about deposits, withdrawals, game updates, or security alerts. You can control these notifications through your account settings on merdeka win. We never use your data for marketing purposes without your explicit consent.

KYC verification

We verify your identity to comply with Indonesian regulations and prevent fraud on merdeka win.

Payment processing

We share deposit and withdrawal data with e-wallet, mobile banking, local payment, online payment, e-wallet, and banks to complete transactions.

Fraud prevention

We analyze account activity to detect suspicious patterns and protect your account on merdeka win.

Platform improvement

We use anonymized usage data to understand player preferences and improve merdeka win's reliability.

Third-party processors and data sharing

We at merdeka win work with third-party service providers to operate our platform. These include payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking), cloud hosting providers, and customer support platforms. We share only the minimum information necessary with these providers to deliver our service. For example, we share your name and account balance with payment processors to confirm your withdrawal, but we do not share your password or full transaction history.

Our servers may sit outside your jurisdiction — we use cloud infrastructure in multiple regions for reliability and speed. Your data is encrypted in transit and at rest, so even if a server is compromised, your information remains protected. We do not sell your personal data to third parties. We may disclose your information if required by law (such as a court order or government request), but we will notify you of such requests whenever legally permitted to do so.

Data retention and your rights on merdeka win

We retain your personal information for as long as your account is active on merdeka win, plus a reasonable period afterward to comply with legal obligations and resolve disputes. If you close your account, we retain your data for up to five years to investigate potential fraud or comply with anti-money-laundering regulations. You have the right to request access to your personal data, correct inaccurate information, or request deletion of your data (subject to legal retention requirements).

To exercise these rights, contact our support team via our FAQ or About pageWe will respond to your request within 30 days. You also have the right to withdraw consent for marketing communications at any time — simply update your notification preferences in your merdeka win account settings. If you believe we have mishandled your data, you may file a complaint with the relevant data protection authority in your jurisdiction.

Cookies and tracking on merdeka win

We use cookies and similar technologies to remember your login preferences, store your session information, and analyze how you use merdeka win. Cookies are small text files stored on your device that help us recognize you when you return to our platform. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You can control cookies through your browser settings — most browsers allow you to block or delete cookies, though this may affect your experience on merdeka win.

We also use analytics tools to understand how players interact with our platform — which games are most popular, which payment methods are preferred, and where players encounter difficulties. This information helps us improve merdeka win's reliability and user experience. We do not use this data to identify individual players; all analytics are anonymized and aggregated. During major events like Liga 1 matches or Piala AFF tournaments, we may analyze traffic patterns to ensure our servers remain stable.

Security and contact information

We at merdeka win maintain standard security practices to protect your personal information. We use encryption for all data in transit (HTTPS), encrypt sensitive data at rest, and restrict access to your information to authorized employees only. We conduct regular security audits and maintain incident-response procedures in case of a data breach. If we discover unauthorized access to your account, we will notify you immediately via email or SMS.

If you have questions about our privacy practices, wish to access or delete your data, or believe we have mishandled your information, contact our support team. We are available in English and respond to privacy inquiries within 30 days. You can also review our complete Terms of Use for additional information about how we operate merdeka win. This privacy policy may be updated from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via email or by posting a notice on merdeka win.

Summary of our privacy commitments

We at merdeka win collect personal information to verify your identity, process your deposits and withdrawals, and comply with Indonesian regulations. We encrypt all data in transit and at rest, and we never share your information with third parties without your consent or legal requirement. We retain your data only as long as necessary, and you have the right to access, correct, or delete your information.

We use cookies to remember your preferences and analyze how you use merdeka win, but all analytics are anonymized and aggregated. We maintain standard security practices and will notify you immediately if we discover unauthorized access to your account. Our privacy practices reflect our commitment to operating a trustworthy platform where you feel confident managing your account and funds.

For questions about our privacy practices, contact our support team. You can also review our Terms of Use for additional information about how we operate merdeka win. This policy was last updated in accordance with our service operations and remains subject to amendment. Continued use of merdeka win after any amendment constitutes your acceptance of the updated policy.